CityView 2021 Virtual Conference

November 17-19, 2021

Please join us for the CityView 2021 Virtual Conference, to be held on Wednesday, November 17 through Friday, November 19, 2021. This year’s conference will take place all online, with a mix of pre-recorded and live webinar sessions. While you get to interact with CityView staff and each other in the live sessions, the recorded sessions will be available to you any time throughout the conference and for the following year.

We want to bring you the same level of thought-provoking, insightful material you would typically encounter at any of our live, in-person events without ever seeing the friendly faces of the TSA or having to search for your hotel key.


Sign up for the conference by October 31, 2021 to reserve your spot; the process only takes a minute. For your convenience, you can register multiple individuals from your organization on one form. Once we receive your registration form, we will email an invoice for payment (see our "Fees" section for more information).


Our agenda that includes a mix of live and pre-recorded sessions as well as virtual social events. Whether you’re an end-user or a techie; new to CityView or an expert, there’s something for everyone! Not only will we be offering past favorites such as “What’s New” and “CityView Roadmap,” but also:

  • Customer journey map
  • Virtual help desk
  • Ask the expert forums

Our 2021 agenda is now available! Click the button below to view this year’s sessions.

Live Sessions

All live sessions are listed on the agenda; click the button below to view and/or download the 2021 session schedule.

Recorded Sessions

Pre-recorded sessions are available on our Learning Management System (LMS). Once you register for the conference, you will receive a login to the LMS if you do not already have one. You can view these sessions at your own convenience up to November 17, 2022.


For a fraction of the price of attending a live conference and no travel arrangements to make, there’s no reason not to attend!

Conference fee: $225USD per person

What’s Included:

  • Access to pre-recorded sessions up to November 17, 2022
  • Access to live sessions between November 17-19, 2021
  • Participation in virtual social events during the conference
  • One-year subscription to our Learning Management System (LMS), where we post exclusive, customer-only training content throughout the year.
  • Share knowledge and best practices with your peers
  • Opportunity to forge new connections with fellow CityView users

Invoicing & Payment: Once registered, you will receive an invoice requesting payment via email. Payment must be received by November 3, 2021 in order to participate.

*Pre-paid maintenance memberships receive four virtual conference passes for each annual conference registration included in their contract for 2021; contact Wendy Duffield with questions.


Your input is valuable; let us know your thoughts on individual sessions and/or the conference overall.


Do you need help registering, have questions about the agenda or need assistance signing up for particular sessions? Email Wendy Duffield.

Get Social

The conference agenda will provide opportunities to be social and connect with peers in a virtual environment, with a preconference meet and greet, discussion groups and more! Last year’s social events may have put a little too much pressure on everyone, so this year we are going with something that is fun and easy: BINGO! Join us for BINGO on Thursday, November 18, 2021 at 3 p.m. PST or 6 p.m. EST. 

Connect with us on social media to share your conference insights and experience - use the hashtag #CVVC21.

Make use of the CityView User Forum to exchange ideas, pose questions and connect with peers throughout the conference or at any time!