“Every time I am able to connect with Carlo, he consistently provides an excellent level of customer service. Consistency is a key term because his demeanor is always pleasant and positive – even to the point of updating me on his dog that rests by his side while working, but his knowledge of the software is extensive and thorough. I have yet to stump him. Finally, I am a hands-on learner, so I often ask him to “let me do it.” He obliges without hesitation and walks me through the required steps to solve my problem or learn the new task.”
Preston Mitchell, Development & Code Services Manager, City of Salisbury, NC
