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Since 2013, the City of Quinte West in Ontario has been leveraging CityView to streamline its municipal processes. As our very first hosted client in Canada (February 2020), Quinte West has been a pioneer in embracing digital transformation. Today, we are thrilled to announce that Quinte West is expanding its CityView Suite to include Electronic Plans Review and Portal, further enhancing its municipal services.

Embracing the future with Electronic Plans Review

The traditional method of handling hard copy plans is fraught with inefficiencies, delays and errors. CityView Electronic Plans Review, integrated with Bluebeam^® Revu^®, offers a paperless solution that revolutionizes the municipal review process. Here’s how:

• Streamlined process: From permit application to the issuance of the final certificate of occupancy, Electronic Plans Review centralizes document storage within CityView. Verified documents can be shared, reviewed and marked up easily using Bluebeam Revu, which tracks all changes for effortless comparison between versions.
• Personalized toolbox for markups: Bluebeam Revu provides a suite of tools for quick and precise work completion.
• Enhanced collaboration: The markup capabilities of Bluebeam foster increased collaboration among city staff, residents, contractors and design professionals.
• Cost and time savings: By eliminating the need for printing and storing paper copies, CityView Electronic Plans Review reduces both time and costs, contributing to significant savings.

Self-service Portal

With the addition of CityView Portal, Quinte West residents will enjoy a new level of convenience and efficiency in their interactions with municipal services. Capabilities include:

• 24/7 access: Residents, contractors and design professionals can apply for permits, check the status of applications and inspections, submit complaints, and apply for business licenses at any time, from anywhere.
• Ease of submission: Direct electronic uploads of documents and plans simplify the submission process, making it more accessible and user-friendly.
• Comprehensive service offering: CityView Portal supports various processes such as permit applications, business licensing, project submittals and open records requests, fostering a more efficient and citizen-centric experience.

Real-world success stories

CityView’s Electronic Plans Review and Portal have already demonstrated remarkable success in other municipalities. For instance, South Jordan, Utah, set a new building department standard of 90 days from permit application to certificate of occupancy issuance using these modules. Today, 99% percent of permitting, planning and licensing applications in South Jordan are completed online.

Join the digital transformation

Quinte West’s expansion of its CityView Suite to include Electronic Plans Review and Portal marks a significant step towards more efficient, collaborative and sustainable municipal processes. We invite other local governments to join the growing number of municipalities benefiting from a paperless workflow with CityView.