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CityView Migration Success Story: City of Big Bear Lake, CA

The City of Big Bear Lake, CA is the first CityView customer to migrate from the BluePrince product to the CityView Suite.

Big Bear LakeMarch 26, 2015: VICTORIA, BC:  CityView is pleased to announce the City of Big Bear Lake, CA is now live with CityView Planning. It was only last summer that Big Bear Lake, who has used the BluePrince product since 2009, welcomed the opportunity to become an early adopter of the CityView Suite; it is the first organization to implement the CityView to BluePrince migration plan.

CityView’s Planning module will help Big Bear Lake improve departmental efficiency through its automated approval routing, hearing scheduling and recording, and tracking. Staff will be able to better manage and track all planning-related activities from beginning to end throughout the entire lifecycle of a project.

“So far the CityView software has worked as promised and Jatinder [CityView Implementation Specialist] has been available at all times to help Big Bear Lake staff with any little problem that might arise. We plan to be using the CityView software for years to come; it will help make the processing and the organization of the Planning Department much smoother and more efficient. We look forward to adding different modules for other departments in the near future,” commented Andrew Mellon, Associate Planner of Big Bear Lake.

“We welcome the City of Big Bear Lake to the CityView user community,” said Sean Higgins, Executive Vice President of CityView. “Since the Harris acquisition of BluePrince in 2013, CityView has delivered on our promise of strengthening support for our BluePrince customers while offering a path for growth into the CityView suite of solutions should they wish it.”

The City is located in the San Bernardino Mountains of Southern California. Its official population is 5,500; however, it is a popular year-round resort destination so the number of people visiting or staying in the city regularly surges to more than 100,000 during many weekends throughout the year.

For additional information contact:
CityView
250.475.6600 or 800.665.5647

About CityView

Local Government Building, Licensing, Inspections, Public Works and other departments use CityView's solutions to reduce customer call volume, shorten permit issuance times, increase citizen self-service, increase inspector productivity, and reduce paper and manual processes. Since 1982, CityView has dedicated itself to solving day to day business process and service challenges in local government. Visit us atwww.municipalsoftware.com.

About Harris

Harris is a wholly owned subsidiary of Constellation and is a leading provider of Financial Management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power and water entities as well as school districts throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers overtime. For further information on Harris Computer Systems, please visit our website atwww.harriscomputer.comor call 888.847.7747.