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The Town of Collingwood, Ontario, will expand its digital services portfolio by incorporating CityView Business Licensing into its suite of municipal software solutions. This new addition will complement Collingwood’s existing use of CityView's building permit, planning and zoning, and bylaw enforcement software, all of which help the Town provide efficient, accessible services to the community. 

CityView Business Licensing software is designed to promote responsible business practices by maintaining accurate records of all commercial entities within the jurisdiction. The software automates the renewal process, ensuring up-to-date records and accurate revenue tracking. This expansion will support Collingwood’s economic development initiatives by providing a wealth of data to inform decisions and foster growth.

Enhanced customer service

The Business Licensing module will deliver unparalleled convenience to business owners in Collingwood. Entrepreneurs will be able to complete the entire licensing process online, from initial application to fee payment and renewals. The online system will allow business owners to track the progress of their applications, reducing the need for calls or visits to Town Hall.

Streamlined operations

CityView Business Licensing software ensures that licenses and renewals are accurately tracked for all types of businesses and contractors. The software automates workflows, managing tasks such as tracking, issuing and renewing business licenses, generating batch renewal notices, creating tax certificates, and maintaining correspondence logs. This automation removes the need for manual paperwork, streamlining municipal operations and reducing administrative burdens.

Revenue optimization

The module also aids in revenue collection by identifying expired licenses and calculating penalty and interest charges accurately. By incorporating Collingwood’s specific fee rules, CityView will ensure that all fees are correctly calculated, reducing the risk of errors and saving time for municipal staff.

The addition of CityView Business Licensing reaffirms Collingwood’s dedication to leveraging technology to enhance municipal services. By expanding its use of CityView’s comprehensive software solutions, the Town will be well-positioned to offer even more efficient, responsive and transparent services to its business community.

For more information about CityView Business Licensing and how it can benefit your municipality, reach out to our Sales team for a demonstration.