News & Blog

As expectations for online services continue to grow, local governments face mounting pressure to modernize. Citizens want faster approvals, 24/7 access and real-time updates—just like they get in nearly every other area of life. For municipalities, delivering this kind of consumer-grade experience means embracing digital transformation.

At CityView, we’ve seen how modern permitting systems can dramatically improve service delivery, transparency and community satisfaction. Our new whitepaper, “Empowering Communities with Digital Permitting,” explores how local governments are using technology to streamline processes, attract investment and strengthen compliance.

Why digital permitting matters

Traditional permitting systems are often slow, manual and inconsistent. Paper forms, in-person submissions and unclear workflows create bottlenecks for staff and citizens alike. These inefficiencies lead to project delays, enforcement headaches and missed opportunities for economic growth.

Digital permitting offers a better way forward. By automating key processes, local governments can:

• Eliminate delays through streamlined, automated workflows
• Increase compliance by making the process easier to follow
• Reduce risk by ensuring projects meet regulatory standards
• Improve transparency with real-time status updates for applicants
• Support economic development through faster, more predictable approvals

Smart permitting is more than a convenience—it’s a competitive advantage

Developers and investors are drawn to jurisdictions where they can get to work quickly and predictably. When local agencies modernize their permitting processes, they become more attractive to businesses of all sizes, fueling economic growth and generating new revenue streams for the community.

Compliance and safety go hand in hand

When the permitting process is confusing or burdensome, some residents may skip it altogether—resulting in unpermitted construction, violations and costly corrections. A well-designed digital system makes it easier for people to do the right thing. In turn, that protects the public and reduces enforcement strain on staff.

Download the guide

Whether you’re just starting to explore digital permitting or ready to take the next step, this whitepaper will give you the insights you need to make informed decisions. It’s packed with practical takeaways and a look at how communities are already benefiting from technology-driven solutions. Download the digital permitting playbook for local government.

Want to learn more about how CityView can help your community go digital? Contact us for a personalized demo.