Town of Aurora expands digital services with CityView Workspace

The Town of Aurora, Ontario, has taken another significant step toward enhancing its municipal services by deciding to migrate from CityView Desktop to our innovative browser-based platform, CityView Workspace. This move reflects Aurora’s ongoing commitment to streamlining operations and improving service delivery.

Why move to Workspace?

CityView Workspace offers an intuitive, user-friendly experience, featuring:

• Simplified data entry that reduces errors and increases productivity
• User-assist features to highlight important information
• A highly visual taskbar to easily manage workflow
• A customizable user dashboard to focus on key tasks
• Integrated mapping and spatial queries to enhance data accessibility

These features enable Aurora’s staff to work more efficiently, simplifying daily tasks and improving overall service to the community.

By embracing CityView Workspace, Aurora is positioning itself to continue meeting the evolving needs of its residents while maximizing operational efficiency.

CityView Portal expands citizen access

In addition to Workspace, Aurora uses several other CityView solutions, including building permit software, animal licensing software, CityView Mobile and CityView Cashiering. These tools help streamline municipal operations across departments. 

In February 2023, Aurora launched CityView Portal, a self-service platform that has enhanced community engagement and made it easier for residents, businesses and contractors to interact with the Town. Through the portal, users can:

• Apply for road occupancy permits, building permits or submit planning applications
• Check the status of applications
• Request building inspections
• Submit building complaints
• Pay permit fees online

See how the portal offers convenient online access to municipal services for Aurora residents, businesses and contractors:

Ready to transform your operations?

The Town of Aurora is just one example of how CityView Workspace and CityView Portal can revolutionize municipal operations. Unlock the full potential of CityView’ solutions and transform the way you work — contact us to get started.